Privacy Policy

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This may include:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Trading preferences and settings
• Communications with our support team

Usage Information

We automatically collect certain information about how you use our services, including:

• Device information (IP address, browser type, operating system)
• Usage patterns and analytics data
• Log files and performance metrics
• Trading activity and transaction history

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform
• In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication systems
• Employee training on data protection practices

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of processing

To exercise these rights, please contact us at privacy@fig.trade.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.